BuySell operates around the clock (24/7). However, in rare cases, scheduled technical work may be carried out to maintain the stability and security of the service.

The rate in the fiat-crypto direction is not fixed, it is automatically recalculated upon the fact of our receipt of your funds. The rate in the crypto-fiat, crypto-crypto direction is fixed after a certain number of confirmations in the blockchain, which depends on the selected network.

No, registration is not required to make an exchange.

Applications in the “crypto-crypto” direction are processed within 2-3 minutes, in rare cases up to 5 minutes after the funds are received in the wallet. Applications in the direction “fiat-crypto” and “crypto-fiat” are processed within 15 minutes, in rare cases up to 1 hour after funds are received in the bank/wallet.

All fees are already included in the exchange rate, there are no additional fees on our service.

Immediately send a message to the operator in the chat. There is a possibility of revising the exchange rate, but we cannot guarantee this.

This is done to prevent fraudulent activity. We must be sure that it is you who is making the exchange and that you have the card in hand. Fraudsters use stolen data to transfer funds without having the card in hand. Therefore, card verification is a reliable way to protect our users. And it is done very quickly and easily.

If the transfer has already been made on our side, we will not be able to return your funds. Be extremely careful!

The transaction takes place in the partner office. The rate is not fixed at the time of creating the application, the rate is fixed after receiving the 1st confirmation in the blockchain

RUB, USD, AED, THB

Yes, contact the manager in the online chat.

Yes, we check each transaction for sending/receiving funds with the help of our partners.